A Humourous Explanation of Consumer Protection in Thailand
A Funny Explanation of Consumer Protection in Thailand
SAD FART; but not in Thailand, it would seem.
Most countries have reasonable consumer protection laws. In the UK, for example, the Sale of Goods Act 1979 protects against shoddy quality. Buy on a credit card or online and you have even more rights. Remember to complain promptly and know your legal position.
The product must be of merchantable quality, the same as described at the point of sale, and you must act within a reasonable time.
Shops everywhere in the world will still try to fob you off.
Remember the mnemonic: SAD FART
Satisfactory quality
As
Described
Fit for purpose
And
Reasonable length of
Time.
Thailand is different. Regulations are difficult to enforce, court processes are slow, and your supplier may be a company with power and contacts. Thais anyway do not like confrontations. You may have to smile and walk away.
Sorry, no sad farts in Thailand.